We work with your people and data to find where AI and automation can save time, improve customer service or support sales. Then we build practical solutions around the way your business works. When AI isn't the answer, we say so.
Discuss a pre-studyAutoklinikka · Pre-study, June 2026
Read the case and signed reference
Examples of where we can help
Your business is the starting point. These are a few examples, not a fixed list.
Information is copied between systems and reports are assembled by hand. Automation can reduce repetitive work and free up time for tasks that need a person.
Questions, quote requests and follow-ups get lost in a busy day. We look at how to route enquiries, prepare responses and automate parts of customer communication.
Researching potential customers, gathering background information and targeting marketing take time. We build tools that support this work and keep the information up to date.
Work
One of Finland's largest accident repair chains. A national network of workshops and over a hundred thousand repairs a year. Pre-study, June 2026.
In a one-week pre-study, we examined the repair process from the first customer contact to invoicing.
What we examined. We interviewed staff across roles, from the parts team to regional managers, and analysed Autoklinikka's operational data to identify bottlenecks and their causes.
What we delivered. A written analysis, proposed solutions and a staged roadmap, with measurement before optimisation.
The signed reference, in the original Finnish. Click to read.
“They got to grips with our business quickly and produced a clear, well structured piece of work in a short time. They had a strong grasp of both the data and the operational side, and the collaboration was straightforward and professional.”
What we do
The pre-study identifies the priorities. Implementation is scoped and agreed separately.
Our standard pre-study now runs for two weeks. We agree which processes to examine, interview the people doing the work and analyse the relevant data with your team.
You get a written report on opportunities to save time, improve customer service or support sales, with proposed solutions and a clear order of priorities. We estimate benefits in euros where the data supports a reliable calculation.
We build the solutions agreed after the pre-study, one part at a time, alongside the systems you already use. Each part is useful on its own, so you do not have to wait for the whole project to be finished.
We build tools and automations for internal processes, customer service, sales and marketing. The solution can involve AI, conventional software or changes to the way the work is done.
We agree the tests, ownership, documentation and ongoing support before the build starts.
How we work
You should be able to see what each recommendation rests on.
We use data from your business and state its source and period. Interview estimates and calculation assumptions are clearly separated from measured results.
Where a benefit cannot yet be quantified, the report explains what needs to be measured to assess it.
We assess AI, conventional software and process changes against the same needs: reliability, ease of use and fit with your existing systems.
Before you approve a build, we estimate development and recurring costs, including model usage, hosting, licences and maintenance. The assumptions and uncertainties are stated alongside the estimate.
The firm
Rossblad is Tobias Rossi and Samuel Liljeblad, based in Helsinki. You work directly with us from the first conversation through the analysis and implementation.
Starting
We start with a conversation about your business and goals, then agree the scope and practical arrangements for the pre-study.
Tell us briefly about your business and what you would like to improve. We work in Finnish and English.